Five ways to convert cloud sceptics

Category: Technology and IT 13th April 2016

Monica Visconti-Patel, senior director of sales and marketing EMEA at RingCentral, a cloud-based unified communications provider, discusses why cloud…


BREXIT: Hindrance or help to UK OP industry?

Category: Industry 8th April 2016

Office Friendly's Steve Harrop shares his views on the impact of BREXIT on the OP industry


Magazine archive

Category: Products and Services 21st March 2016

All available digital versions of Dealer Support are listed here. If you would like to see issues that aren't listed here, please contact Matthew Moore.


Case study: Why MPS has had an electric impact…

Category: Technology and IT 7th March 2016

How one of the country’s largest business-to-business distributors of electrical installation supplies keeps a tight control on print costs…


Case Study: Introducing managed print services…

Category: Technology and IT 4th March 2016

Case Study: Bangor University wanted to appoint a partner to provide managed print services. The challenge was to establish control systems that would…


IT departments now considered crucial to business…

Category: Technology and IT 13th January 2016

Study also reveals the model of the ‘perfect’ IT Manager 


2016: The year of driverless deliveries and drone…

Category: Technology and IT 8th January 2016

Parcel expert predicts that driverless vans will deliver parcels in London and 2016 will see the UK’s first drone delivery


The key tech concerns for law firms revealed

Category: Technology and IT 21st December 2015

Cybersecurity, digitisation and agility to be big issues in 2016


File Hoarders and the Virtually Disheveled

Category: Technology and IT 17th December 2015

Everybody seems to have their own preferred way to store data - from Jenga-style stacks of files to simply dumping everything online. Yet there are certain…


Christmas conversations you MUST have with your…

Category: Management 8th December 2015

Although it’s a time for celebration – work still exists and jobs still need to be done


CSI - The Reality of Business Forensics

Category: Products and Services 2nd December 2015

Ahead of his business session at Dealer Support LIVE, author, speaker and business mentor William Buist discusses why clarity, strategy and implementation…


Three signs that show you need to change your…

Category: Management 1st December 2015

One of the speakers at Dealer Support LIVE, Shweta Jhajharia from the London Coaching Group, outlines the warning signs you need to be looking for when…


Incentivising sales teams

Category: Management 27th November 2015

#DSLIVE Seminar Blog: Gordon Christiansen from The BP Group discusses what you need to consider when formulating an incentive scheme


How to Get the Nation Working Well

Category: Products and Services 26th November 2015

Fellowes, the leading provider of office ergonomic solutions, has created the Getting the Nation Working Well programme in an attempt to rid the…


Specialise to capitalise

Category: Products and Services 24th November 2015

Ahead of his presentation at #DSLIVE Chris Scott, MD of DAMS, explains why the most successful dealers when it comes to office furniture are those who…


The biggest threat to dealer survival is the…

Category: Industry 20th November 2015

Bob Geens, chief executive of Advantia Business Solutions, reveals why the failure to adapt to changing customer behaviour is a huge threat to dealer…


U-turns are no weakness in sales process

Category: Management 12th November 2015

Survey says u-turns can actually be a powerful weapon in the sales professional’s arsenal


Are you failing to measure customer service quality?

Category: Management 30th October 2015

Research highlights lack of consensus on what quality means and finds many businesses prevented by cost, resource and technology barriers from achieving…


Document Capture Guide available online now

Category: Products and Services 23rd October 2015

The Dealer Support Document Capture Guide - available online now


Successful operation performed at Spire Healthcare

Category: Technology and IT 9th October 2015

CASE STUDY: Having worked with Spire Healthcare for over seven years, Toshiba TEC now provides the company with over 200 of its industry leading multifunction…



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