Two clients of the EVO group of companies’ e-commerce team have acknowledged its contribution to the winning of prestigious customer service awards.
Reseller Find My Supplies and retailer Post Office Shop were honoured at the annual Trusted Service Awards. Eligible businesses were Feefo clients who collected at least 50 customer reviews last year. Find My Supplies won a Gold award, having achieved a Feefo rating of at least 4.5, while Post Office Shop received a Trusted Service award for customers scoring between 4.0 and 4.4.
The websites of both winners are operated by the e-commerce team at EVO. Darren Mack, EVO head of e-commerce, said: “We’re delighted to have played a vital part in securing these awards. Recognition in this unique scheme is a real badge of honour, as it means you’ve been singled-out from a field of over 4,000 businesses, based on feedback from genuine customers – all specifically matched to verified interactions to avoid fake reviews. The awards are therefore recognised symbols of trust, helping customers to click with confidence.”