BOSS to run ‘managing performance’ workshop in May

Next month, BOSS is running a one-day ‘managing performance’ workshop covering the following areas:

  • Dealing with ‘difficult’ conversations

  • Managing expectations in the workplace and delivering constructive feedback

  • Managing underperformance promptly

  • Managing poor performance in a fair, equitable and consistent manner to reduce the risk of grievances and claims of unfair practise

The benefits of attending include an increase in working standards, reduced absenteeism, increase in morale, better staff retention and improved customer service. The course will run on Thursday 10 May at BPIF/BOSS on Bride Lane in London from 10am to 4pm – book through the BOSS website.