Prima Dealer Support

UK & Ireland’s #1 cloud software provider for the business supplies resellers

Web address: 

Tel: 0151 433 0475

About us: An integrated EPOS solution and B2B webstore through to a full stock distribution process with automated reporting, Prima have your business covered. More importantly, we continue to develop the software based on customer feedback, which enables Prima users to stay one step ahead. 

Our real breakthrough came in 2014 when we launched Prima Cloud. This has enabled us to develop 5 times faster than ever before and results in providing our community with more of what they want and when they need it. Our team of experts work closely with our customers to continue developing software that meets the ever-changing demands of the office supplies industry.


Last year alone, we released over 400 enhancements to the software, most of which were requested by our users. We also attend industry events and work closely with dealer groups, wholesalers, manufacturers and other channel partners to ensure that we can quickly identify opportunities and challenges that our marketplace presents, which also shapes our product development strategy.


Prima’s Customer Care team host regional training workshops, user group meetings and product road shows, arranged for customers throughout the year by their dedicated Account Manager. This face to face interaction enhances the relationship that the Prima team builds with our community, which in many cases spans over a decade.