The seminars will present aspirational case studies from your dealer peers, as well as practical advice from experts.
The workshops are engaging and interactive – a mix of upskilling and discussion; they’re a tailor-made opportunity to find solutions that fit your business.
Learning the hard way - business do's and don't's
Michael Lowes, MD of Activ Business Solutions
9:30 - 10:10
Michael launched Activ Business Solutions, with his brother, just two years ago - and the two have led the company on an extraordinary growth journey ever since.
Incredibly enthusiastic and engaging, Michael will use his own experiences to guide delegates through a series of business do's and don't's, including knowing when to walk away from a bad deal and not being afraid to forge your own path.
Brexit analysis and coaching
Carys Davis, public affairs advisor, The BOSS Federation
10:15 - 10:55
Carys has over 12 years of public affairs experience across a wide range of sectors and currently is the public affairs adviser for the BPIF and BOSS Federation. She has particular previous experience in financial services having served as manager of the Financial Conduct Authority’s public affairs team, and as head of government affairs for a financial services trade body.
The importance of environmental and social enterprise in the sales proposition
Gary Naphtali, MD of Anglo Office Group
9:30 - 10:10
Gary started in the office supplies industry 30 years ago as a sales trainee in an independent dealer.
After two years of accelerating Anglo’s remodelling into a multi-services, environmentally-sustainable provider, Anglo was sold to Complete Business Solutions Group in July 2018. Gary remains as Anglo MD and MD of CBS.
Staying 10 steps ahead of a pricing and procurement disaster
Steve McKeever, CEO of Advantia
10:15 - 10:55
Advantia's leader since October 2018, Steve will ask some of the burning questions of the industry, such as: How stable is the market's current infrastructure? Can the supply chain continue to support that infrastructure? How can pricing in a difficult political landscape affect your business? What do you do when the suppliers aren't there for you?
Join Steve to explore some hard truths - and, more importantly, learn from them.
Embrace the digital opportunity with your customers
PFU (EMEA) Limited, a specialist company within the Fujitsu family
11:15 - 11:45
Fujitsu’s workshop will see the business talking through the drivers for going digital, the opportunities around adding scanners to your portfolio as well as why your customers need a dedicated scanner.
Is your business Making Tax Digital-ready?
Dan Noble, product manager at ECI Software Solutions
13:30 - 14:00
In this session, Dan Noble of ECI, provides insight into how an effective ERP system, that keeps financial records digitally and produces tax-relevant and submittable data at the click of a button, could transform your business and alleviate the stress of financial year-end.
Diversify to multiply
Steve Bilton, MD of FusionPlus Data
12:00 - 12:30
In this session, Steve Bilton - MD of FusionPlus Data - will share experiences and observations from his now 29 years in the OP Industry, both here in the UK/Ireland and the US, working alongside wholesalers, dealer groups, manufacturers and dealers of all sizes.
Panel discussion: Exploring emerging strategies through the eyes of dealers
Mark Rostock, Just Office; Jeremy Quick, Jubilee Office Supplies; Julie Alston, Evergreen Office Supplies; Simon Drakeford, EO Group & BOSS
14:15 - 14:55
The office supplies industry is going through an unprecedented period of adjustment set against the backdrop of huge economic and social change.
Through an interactive Q & A session, this seminar will explore how the dealer landscape may change in 2020 and discuss what strategic priorities should be focused on for the future.
“Although slightly daunting having to speak to fellow dealers about all the things we were doing at Coast to Coast to encourage sales growth, the experience of speaking at DSL18 was extremely rewarding and one I would absolutely recommend to anyone who loves our industry – and who, perhaps, wants to give a little something back.
“I had so much great feedback from everyone in the room which made it all worthwhile, and I’m delighted that I’ve able been to contribute something to this great event after attending for the last few years, gleaning information and ideas from the other brilliant speakers from other seminars and bringing it back to my office to put into practice.”
Accounts director at Coast to Coast