The OP industry is facing many challenges as it waits with bated breath to see how everything is going to unravel in the next few weeks and months. In the meantime, many businesses are struggling to retain any form of normality as a result of low demand, shrinking order intakes and customer closures
The shift towards home working has certainly generated some decent sales opportunities. And those resellers who have been agile and innovative enough to move into PPE supplies, have also managed to win much-needed new orders.
But with many staff either working reduced hours or on furlough leave, there’s also a great strain on resources and services.
Knowledge building for furloughed staff
Keeping furloughed staff engaged and motivated is a key priority, and video conferencing certainly goes a long way towards retaining team spirit.
Leading manufacturer, Fellowes Brands, has launched a brand-new training academy and released its first series of training modules for account managers and office products’ sales staff to take advantage of whilst based at home.
Initially, four modules are available as online presentations; and each one has been designed to help increase product knowledge, provide helpful tips and give expert advice on the consultative sales approach for winning more business.
The topics of the four modules are:
- Module 1 – The best of health
- Module 2 – Active working
- Module 3 – Elevate your sales
- Module 4 – Secure your sales
To register for any or all of the training modules or to organise a customised webinar for your team, please contact your Fellowes account manger or email salesadmin@fellowes.com
Don’t forget to follow Dealer Support on Facebook and Twitter!
Be the first to comment