As reported by The HR Director, more than a third of UK employees (35%) believe they would be happier at work if communication within their organisation improved
Employee engagement research highlights the scale of the issue. When asked to rate their company’s communication on a scale of one to ten, with ten representing excellence, almost half of respondents (40%) gave a score of five or below. Alarmingly, one in six workers (17%) described communication in their workplace as poor, rating it three out of ten or less.
The study, which surveyed 2,000 full-time and part-time workers across the UK, points to a widespread breakdown in workplace communication nationwide.
Age also played a role in how communication was perceived. Employees aged 18 to 34 were the least likely to feel engaged, with 43% expressing a desire for better communication at work. This figure dropped significantly to 32% among workers aged 35 and over.
Emma Radcliffe, founder of Herkess Marketing, commented: “The fact that workers in the UK link their job satisfaction to better communication is an important finding. Staff who are unhappy are more likely to leave, causing disruption and additional recruitment expenses for the companies that employ them, making this a critical retention issue for businesses across the country. Companies must stop assuming staff know everything they should. When employees feel informed and included, they are motivated to perform better, which is a powerful engine for business success.”
