Having become increasingly concerned with the school’s rising service costs and ageing devices, the director of ICT and senior assistant head teacher of the Midsomer Norton Schools Partnership conferred with Simon Vine, business development manager at TA Triumph-Adler.
After conducting a review of two of the schools within the academy, Vine discovered that Norton Hill School and Somervale School had a 40+ fleet of devices across these two sites. These devices were slow and lacked functionalities that the school required. They were also experiencing extensive issues, resulting in unnecessary periods of downtime. In addition to these problems, slow service call response times were causing administration issues and extending these periods of downtime.
“Our particular pain point was our extensive running costs. We had no visibility on who was printing what and were unable to run reports to assess this. We were aware that our entire fleet needed refreshing with new technology and were particularly impressed with TA TriumphAdler’s price point in comparison to other quotes we had received,” commented Midsomer Norton School’s ICT director.
The TA Triumph-Adler solution saw the integration of a total of 51 – with PaperCut print management software – devices on a TA Triumph-Adler service contract, and is also managing consumable ordering and billing, as well as providing servicing and call outs.
Most importantly, the schools have achieved savings in excess of 50% in the first 12 months following the implementation of the new solution.
“We’re extremely happy with the 50% cost saving that we have already recorded,” the ICT director continued. “Tracking costs is now possible due to the efficient PaperCut solution, which has allowed for complete transparency across both sites. We are now able to cross charge by department and can account for all of the printing that takes place.
“What’s more, the remote monitoring of our devices has resulted in less periods of downtime and faster service response times.”
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