NEWS: New Tork OptiServe Simplifies Washroom Management

Essity’s Tork OptiServe system uses coreless, eco-friendly refills across facilities, streamlining supply and reducing waste

Designed to enhance efficiency and reduce environmental impact in the washroom is new Tork OptiServe from Essity. This toilet paper system allows managers to use the same coreless toilet paper refills across an entire facility.

“Commercial facilities are complex and usually feature various types of washrooms as well as cubicles of different sizes,” said global brand innovation manager for Tork Tomas Gandemo. “As a result, 85 percent of facility managers currently use two or more toilet paper systems in their buildings.”

Using different types of toilet paper creates extra work, he said. “It leads to more inventory checks, makes ordering more complicated and requires staff to be trained in the use of multiple systems.”

A 2023 Tork study revealed that 80 percent of facility managers would prefer to use one solution across their entire facility. “Tork OptiServe has been designed to meet that need,” said Tomas. “Having only one solution across the facility allows managers to optimise ordering, handling and storage inventory. It also saves time because cleaning teams can use the same refill in every washroom. And this results in fewer trips to the storeroom to fetch different types of toilet paper.”

The coreless design of Tork OptiServe creates less waste than traditional systems, which helps facility managers reach their sustainability goals, says Tomas. “The system comes in a wide range of dispenser options, each of which uses the same compact rolls without a core or outer wrap,” he said.

Tork OptiServe dispensers are certified as being Easy to Use by the Swedish Rheumatism Association. They are also designed for fast refilling and the refill packs feature carry handles for easy ergonomic handling.

The fact that the compact rolls are coreless means each roll provides three times more paper and there is less waste to handle and discard. As a result cleaning teams need to refill less often, run-outs are avoided and facility managers can help to reduce their environmental impact. And EU Ecolabel and FSC certified refills and certified carbon neutral dispensers are available with the system.

The compact rolls take up half the space on a cleaning trolley, in store cupboards and during transport for improved efficiency and sustainability.

Facility managers need to equip their teams with efficient, reliable and smart systems that are easy and fast to maintain, said Tomas. “Refilling toilet paper dispensers should be one of the quickest and easiest tasks for cleaning staff,” he said. “If systems are easy to maintain, offer a high capacity and are reliable they can make a positive impact on the guest experience.”