Quills Group has acquired Whitecrest & Hurleys, enhancing service offerings, innovation, and customer support from February 2025
Quills Group is delighted to announce the acquisition of Whitecrest & Hurleys, effective 1st February 2025. This strategic move marks an exciting new chapter in Quills’ growth, strengthening its market position and reinforcing its commitment to delivering high-quality workplace solutions.
Adam Benbow, director of Quills, expressed his enthusiasm about the acquisition: “For Whitecrest & Hurleys customers, this acquisition means continuity in service with added benefits. Our internal infrastructure, enhanced customer support, and features like Live Chat will provide quick and efficient responses to queries. Quills are also an organisation constantly striving to improve how we do business every day.”
Enhancing Service and Innovation
The acquisition of Whitecrest & Hurleys aligns with Quills’ vision of innovation, quality, and outstanding customer care. By bringing the two companies together, Quills will:
· Expand product and service offerings across key workplace categories.
· Leverage combined expertise to drive greater efficiency and innovation.
· Strengthen its ability to deliver seamless, end-to-end workplace solutions.
John Whitehead, director of Whitecrest & Hurleys, shared his perspective on the transition: “As we planned for retirement, it was important for us to find a company that shared our values and commitment to customers and employees. Quills stood out as the ideal choice—not only due to their proximity but also their people-first approach. This acquisition ensures stability for our employees and provides our customers with an expanded range of services and support.”
A Smooth Transition for Customers and Employees
To ensure minimal disruption, Whitecrest & Hurleys’ existing logistics team will seamlessly integrate into Quills and both directors will be on hand for go-live support and integration. Both teams are working closely together to maintain the high service standards customers expect, while introducing new opportunities and enhanced resources.
This acquisition is more than just business growth – it’s about building a stronger future for customers and employees alike. Quills remains committed to its core values of integrity, innovation, and exceptional service, ensuring a smooth transition and continued excellence. “We are excited to welcome Whitecrest & Hurleys employees and customers into the Quills family. This partnership strengthens our ability to deliver even more value, and we look forward to growing together.”
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