Tork’s smart cleaning tech now serves over a billion people worldwide, streamlining washroom operations in airports, offices, and beyond
Tork Vision Cleaning has reached a significant milestone since its launch 10 years ago. The data-driven cleaning technology – designed to optimise washroom cleaning operations – has reached at least 1.2 billion people as they travel through connected buildings.
Five of the world’s busiest airports now use Tork Vision Cleaning, while more than 100,000 connected devices around the world send 1.3 million-plus messages every day to cleaners working with the system.
“We are seeing a growing demand for Tork Vision Cleaning, particularly in high-traffic spaces such as airports, stadiums and large office buildings,” said Pablo Fuentes, president of Essity’s global Professional Hygiene business.
“Tork Vision Cleaning is a technology that has met its time. With the number of ‘smart’ connected buildings increasing, this solution has the direct market experience to provide data that empowers cleaners, reduces user complaints and increases cleaning efficiency.”
Tork Vision Cleaning was a true pioneer in digital cleaning solutions when it was launched 10 years ago. Using Internet of Things sensors and people-counters, the system notifies cleaners when washroom dispensers require soap and paper refills. It also monitors traffic so that operatives can assess when it is time to carry out a clean.
Businesses using the technology report that their washroom dispensers are now full 99 per cent of the time.
Tork Vision Cleaning is proving particularly popular in airports where cleaning staff vacancies are rising and where it can be a constant challenge to keep the washrooms clean and well stocked. According to a recent Tork white paper on airports, one in three people who avoid using airport washrooms also limit the amount they spend on food and drink in the terminal building. And this spells bad news for airport operators since the bars, cafes and restaurants represent an important revenue stream.
Tork Vision Cleaning also works well in offices where the state of the washroom is the single biggest source of complaints. A total of 82 percent of people say they visit the washroom at least two or three times during a typical working day, and managers claim to have reduced complaints about the facilities by 75 percent as a result of using Tork Vision Cleaning. Meanwhile, 68 percent say they have improved efficiency while 97 percent report general hygiene improvements within their facilities.
Food services and facilities services company Sodexo claims Tork Vision Cleaning has transformed operations at a client’s large corporate headquarters in Paris.
The washrooms at the Parisian offices had previously attracted numerous complaints, according to a Sodexo spokesperson. “Extending the solution across the entire site with 1,300 devices led to up to 90 percent fewer complaints, significant time savings for cleaning staff and improved service quality,” he said.
“Our client is in the technology sector and is always on the lookout for innovation, even in cleaning and facility management. And the Tork solution – seen as the leader in connected cleaning – is ideal for this client since the technology reduces staff stress and enhances the overall user experience.”
Tork is the global leader in professional hygiene and offers dispensing systems, refills for hand towels, toilet paper, soap and sanitisers, napkins and wipers for use in commercial environments such as office buildings, restaurants, passenger terminals, stadiums, healthcare facilities and manufacturing sites.
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