Quills Group has acquired Control Office Supplies effective from 1st December 2021
Quills MD, Andy Efstathiou, has known the directors of Control Office Supplies for over 15 years and was delighted to be able to reach an agreement to acquire the business. Employees will also move across to Quills which will ensure a smooth transition and continuity for customers.
Quills has an enhanced service offering which means COS customers will be able to utilise a live chat service, a larger customer services team, dedicated specials department and additional work place services. These services include facilities management, cleaning & hygiene, waste management, recycling, shredding, print, copier & printer solutions, branded gifts and workwear.
Efstathiou said: “Control Office Supplies and Quills share the same customer-focused attitude as well as common platforms in online technology, national distribution network and many of the same suppliers. Our aim is to provide a seamless transition after 1st December where customers will continue to use the Control Office webstore, have access to the same staff and then next year we will look to migrate customers onto our Quills webstore which is the same software currently being used. I’m delighted to welcome the Control Office Supplies employees who have joined us as part of the growing Quills family and I look forward to our journey ahead for the remainder of 2021 and beyond.”
Control Office Supplies directors Matt and Christy said: “We have known Quills for many years and we are confident that they will continue to provide the high service level and personal approach of Control Office Supplies. With many of the Control staff joining Quills we are pleased we can continue the existing relationships with all of our clients. Along with the additional services and solutions we can now offer under Quills, we feel this is a positive opportunity for the future.”
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