In Part Four of “How to Thrive in 2025,” industry leaders share their hopes for meaningful changes in the coming year, from advancing sustainability efforts to fostering innovation and collaboration
CREDIT: This is a continuation of an article that originally appeared in the Festive Issue of Dealer Support
In our final instalment of this digital series, we explore the changes industry experts are eager to see in the coming year. From better access to sustainability data to fostering a more open mindset toward innovation, these forward-thinking leaders share their aspirations for a future that is both dynamic and responsible.
James Morton, MBM Omega, said:
“By next Christmas, I hope to see a stronger focus on sustainable practices across the industry. It would be great if we’re not just achieving results but doing so in ways that are more responsible and forward-thinking for the long term.
Karen Casey, Office Friendly, said:
“If our shareholders vote for the merger to go ahead, I’m committed to making it as big of a success as possible. It will be a real team effort, and I will relish the challenge. If successful, it will possibly change how the industry deals with a large dealer group. Sustainability – I think this will be more important to dealers winning contracts as tenders are increasing asking more questions of our members and weighting tenders more with environmental questions. Environmental guidelines – When it comes to climate issues we will need to work together. My hope is that we will have clearer guidelines as a country for our suppliers and dealers.”
Janet Bowden, Woodbank Office Solutions, said:
I’d like to see logistics and delivery times to be shortened across the industry. I’d also like to see a lot more being done about the wastage of toner and as an industry we need to have a proactive approach to recycling and be a lot more environmentally friendly. It’s a key factor for a lot of companies.”
James Day, Durable, said:
“I think one of the most important things for the whole industry is to have more of a solution led approach, because it’s obvious what the problems are. What’s difficult is to come up with some solutions and then try them. Because I think the challenges that we face are quite complex, and it might take a few tries of different solutions to find something that works. I think within certain areas of our industry there is obviously a comfort in doing what you know.
Generally, I’d like more of an open mind to discussions. I think we are sometimes burdened by the past where perhaps thing haven’t gone perfectly, and things haven’t worked. I’d like to feel like we’re pushing the door open for some of the cool, innovative stuff we’re trying to do, because the people that are engaging with that are really seeing the benefit.”
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