Service support now available through Data Direct

Data Direct is pleased to announce the launch of its Simply Support partner programme

Developed in conjunction with Orrlo, an independent outsourced service provider, this strategic partnership is bang on-trend, enhances Data Direct’s partner programmes supporting dealer business models, and taps into the strengths of an established organisation, Orrlo, providing excellent, reliable, efficient and cost-effective front-line service operations, nationwide.

Marianne Chamberlain, Data Direct sales director, commented: “These past COVID years have made us acutely aware that we must enhance our offering, not just providing market-leading toner consumables and more, but
more solutions to help our dealer partners deliver the very best for the end-user customers. We have enhanced
our own programme delivery with obvious IT & logistics-led bolt-ons, but Simply Support is something special.
Delivering the promise of great customer service and support is not easy, but we can with Simply Support.”

Powered by Orrlo, Simply Support is nationwide, meaning any business, large, small, growing, weakening,
historic or start-up, can support its clients, anywhere, 24/7. A dealer’s own service delivery can be either
complemented or completely outsourced, most importantly enhanced.

Graham Orr, Orrlo director, said: “When we met with Patrick, Marianne, Peter and the whole team at Data Direct,
we were immediately on the same page – how to deliver a better, more cost-effective solution and support for
dealers, taking away some, or even all, of the irregular and sometimes difficult service tasks that make
operating in this market difficult. Simply Support gives the dealer hassle-free security and confidence and the
guarantee of exceptional service.”

To consider Simply Support as part of your overall proposition, contact your Data Direct account manager for
more info or get in touch directly with Marianne or Graham:

Marianne Chamberlain, dales director, Data Direct: marianne@data-direct.co.uk
Graham Orr, director, Orrlo: graham@orrlo.co.uk

More info on the Data Direct website: https://www.data-direct.co.uk/partner-programmes/simply-support/