The humble laptop – arguably the most important tool for any remote worker. Customers often want the fastest, the best and the most advanced model. However, to ensure devices remain in optimal condition, dealers must underscore the importance of essential maintenance
In today’s fast-paced environment, where workers are frequently on the move and productivity is essential, laptops endure far more wear and tear than in static work settings of the past. Prioritising proper maintenance and protection is key to extending the lifespan of laptops. Here’s how dealers can assist customers in prolonging the usability of their laptops through straightforward maintenance practices.
Extra protection
While it may not come as a revelation, the most effective way to safeguard a laptop while on the move is undoubtedly with a sturdy laptop bag. Surprisingly, many individuals end up with the wrong case for their specific laptop model. Dealers should assist customers in selecting the appropriate bag tailored to their laptop’s size and type. Additionally, it’s beneficial to underscore supplementary features like waterproof coverings and bags designed to regulate temperature, preventing laptops from overheating, or becoming too cold. Furthermore, bags offering extra support can mitigate damage caused by heavy items bumping against or resting atop the bag.
Prolonging power
Dealers should advise customers on the importance of decluttering their laptop drives to prevent storage depletion and subsequent performance slowdowns. Regular digital detoxes, involving the removal of unused files and the utilization of external drives for additional storage, are recommended practices. For users requiring enhanced laptop performance, the addition of extra RAM modules can be beneficial. Additionally, it’s crucial to emphasise proper care and maintenance of power cables and accessories like USB plug-in keyboards or mice to prevent connector damage from dust or dirt accumulation. This can be achieved by providing additional storage, such as travel cases, kept separate from the laptop while on the move.
Keep it clean
Maintaining cleanliness is crucial to preserving a laptop’s condition. However, it’s imperative for customers to utilise specialised cleaning products designed for laptop care. Dealers should provide comprehensive cleaning products and kits tailored for proper laptop maintenance. These kits may include special wipes, cleaning solutions, brushes, and compressed air to effectively remove dust and dirt particles. Additionally, it’s advisable for home workers to use laptop covers, especially in environments like kitchens or dining rooms where food and grease particles may pose a risk to screens and keyboards.
Despite being a crucial necessity, laptop maintenance is frequently overlooked, leading workers to mistakenly attribute sluggish performance to product failure. This misconception can result in unnecessary replacements, leading to higher costs for organisations and eroding trust between customers and suppliers.
Dealers are pivotal in educating customers about the significance of essential maintenance to uphold longevity and peak performance. By providing guidance on simple maintenance practices and offering suitable products to facilitate laptop care, dealers can effectively prolong the usability of laptops and elevate the overall user experience.
Be the first to comment