Sometimes, it takes a crisis to engineer change
Emerging stronger than ever after a challenging period for resellers, United’s managing director Graham Bourton feels positive following a transformational year for the business. He talks to us about how bringing warehousing back in house was the ‘best thing they’ve done’ and how United has taken the challenges of the pandemic as an opportunity to make the business leaner and more efficient, leading to a new United, and a new positive outlook on the future.
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This article featured in the Winter 2023 issue of Dealer Support magazine
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