Industry
Dynamic promotes key employees
UK office product and furniture dealers will soon be welcoming a new visitor from the Dynamic Office Solutions team to keep reading
customer service
Live it
UK companies face boycotts for slow customer service
Research has revealed that over half (56%) of Brits would stop shopping with a brand if they experienced slow customer keep reading
Live it
Five ways to future-proof your business’s customer experience in 2019
2018 was, for many businesses, a year of chaos. A study conducted this year by Accenture found that two-thirds of keep reading
Live it
What consumers want from brands on social media
Social media has become an integral cog for a brand’s digital communication strategy, allowing it to reach a large and keep reading
Industry
Service the customer's socks off
CEO of the BOSS Federation, Philip Lawson, discusses his belief that the smaller dealer will live on Bigger isn’t always keep reading
Green & Eco
98% of business owners value customer service over price when shopping online
According to new research, when it comes to B2B e-commerce customers prefer high-quality customer service over delivery speed and competitive keep reading