News
NEWS: Spicers announces new leadership for Dealer Division
Wholesale business supplies company, Spicers, has named Martin Weedall, currently Chief Operations Officer at OT Group, as the new head keep reading
customer service
Tech and IT
Chatbots: The future of customer service
In today’s digital age, chatbots are becoming a valuable tool for businesses aiming to enhance their customer service, sales, and keep reading
Dealer Success
Read again: Building strong customer loyalty
Resellers who want to diversify must have a strong sales strategy to effectively sell new products In the competitive keep reading
Dealer Success
Building strong customer loyalty: Strategies for business supplies resellers
Resellers who want to diversify must have a strong sales strategy to effectively sell new products In the competitive world keep reading
Dealer Success
How to use the ‘what’s in it for me’ approach to drive sales
Keeping customers happy is the key to driving sales – Ron Sela discusses how to use the ‘what’s in it keep reading
Tech and IT
Best practice in excellent customer service on social media
Social media is a powerful customer service tool – here is how to utilise it CREDIT: This is an edited keep reading
Industry
Prima announces exciting customer care changes
From 1st July 2021 Oliver Rowles will be assuming the role of customer services manager, and Molly Clarke will be taking the keep reading
Dealer Success
Ace Office Environments: customer relationships are key
Ace Office Environments’ sales director Keith Boulter has seen a myriad of changes during his 43 years in the office keep reading
Dealer Success
The go-to man
Alister Hall has had a very successful year. After partnering his business, Go2 Ltd, with Office Power – and that keep reading
Green & Eco
Exertis drives digital transformation with launch of new full-service cloud services platform
Exertis has launched its intelligent cloud services platform, a comprehensive full-service cloud technology proposition designed to meet the bespoke needs keep reading